Privacy Policy
Last Updated: January 2025
At Batbaik, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information you provide directly, including: name, email address, phone number, travel preferences, passport details (for international flights), payment information, and any special requests or requirements you share with us.
2. How We Use Your Information
We use your information to: process and manage your charter bookings, communicate with you about your flights, provide personalized services and recommendations, comply with legal and regulatory requirements, improve our services and customer experience.
3. Information Sharing
We may share your information with: aircraft operators and crew for flight operations, ground transportation and catering providers, regulatory authorities as required by law, payment processors for transaction processing. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data subject to applicable legal requirements.
6. Your Rights
Depending on your location, you may have rights to: access your personal information, correct inaccurate data, request deletion of your data, object to certain processing activities, withdraw consent where processing is based on consent.
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at charter@batbaik.com.